Rewards program

Earn, track, and use rewards through your Nepean account.

Nepean Rewards gives registered customers a place to see points, account tier, and recent rewards activity as the online customer experience grows.

Hospitality trade counter stocked with catering supplies

How it works

A simple account-based rewards pathway.

The account area already has a dedicated rewards dashboard. This page makes the program visible before someone signs in.

1. Create an account

Join before you buy.

A customer account gives visitors access to order history, saved details, and their private rewards dashboard.

2. Earn on eligible activity

Build points over time.

Eligible purchases and rewards activity can be reflected in the account once the program applies to that customer.

3. Track and redeem

See points clearly.

Logged-in customers can view available points, pending points, tier, expiry information, and recent rewards activity.

Who can use Nepean Rewards?

Rewards are connected to customer accounts. Public buyers and trade buyers can create or use an account, while eligibility for specific rewards activity can be confirmed with the Nepean team.

Where do I see my points?

After logging in, open the Rewards area in My Account to see available points, pending points, tier, expiry information, and recent rewards activity.

Do I need to create an account first?

Yes. Rewards visibility is tied to the customer account area, so visitors need an account before they can see their personal rewards balance.

How are rewards redeemed?

Redemption support can be handled through the account experience and the showroom team. If you are unsure whether a purchase or order is eligible, contact Nepean before placing the order.

Start with an account

Make rewards visible before the next order.

Create an account now so rewards, order history, and account details are ready as Nepean expands the online buying experience.

Create Account