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Customer information
Terms & Conditions
Current customer information provided through the Nepean Hospitality ERP system.
Google Reviews
Customer feedback
Google rating
4.1
Based on 35 Google reviews.
Google reviews
Brendan V
9 months ago
Amazing customer service! Been a customer for 3 years now and it's always the same -- helpful, friendly and personalised. Thanks
View on GoogleLuke R
a year ago
Great selection, great prices and service was perfect. The welcoming and service you get when you walk into the business from both reception and storeroom with such a smile from both people i was served by was refreshing and delightful. Ordered a SS Pizza Peel late Thursday night for pickup and received a phone call mid morning next day to inform me that my order was ready for pickup. Such service is so simple but hard to find and I don't expect it with businesses these day but this place does it right.
View on GoogleAlmeida
a year ago
Best hospitality supplier in Sydney, they have the best Prices in the Market. Working with Nepean Hospitality over 6 years now and they’re always there to help out Business with all it’s needs.
View on GoogleSana Karanouh
3 years ago
Seen first hand how this business lies. Seeing as though my sister can't reply to your unprofessional reply. It was your receptionist who was the rude one and also blatantly lied to cover her tracks in public. She specifically told us that you were closing early that day and we wouldn't be able to pick up our order. After we posted the bad review for the customer service, they then decided to ring and try to rectify the problem, only because they had been caught out. Poor service and these people are liars.
View on GoogleMaryam Karanouh
3 years ago
Dissapointed because I like the staff here every time I come in they’re friendly and helpful. I had my coffee machine installed today so I was in desperate need of mugs. Neapean hospitality closes at 4:45. I rang them prior and was on the phone telling them my order and they were happy to help. I told them my husband is five minutes away and it was fine because it was only 4:30. Just as my husband was 2 minutes away, the lady told me “unfortunately we’ve closed our doors early”. I asked if they could just wait because he was literally on the street and they said no and if I could pick up Monday instead. I don’t mind if businesses close early at all. The problem I had was everything was going fine and out of nowhere they closed early knowing my husband was only 2 minutes away to pick up the mugs. I’ve spent a great amount of money here for my business and I won’t anymore. This just left too bad of a taste in my mouth.
View on GoogleNepean Hospitality